For GP and specialist clinics

A calmer day at the clinic.

Results, the chart, notes, prescribing, video visits, the patient portal and the money — one record your whole team works from, from the first result in the morning to the last invoice at night.

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No self-serve sign-up. We onboard each clinic directly, with privacy and hosting agreed before any real record is entered.

Lunas open on Margaret Okafor’s chart, with the clinic’s menu beside it: her allergy at the top, three points to cover before the visit, and her readings as trends.
The same record from Margaret’s side: her portal, with a repeat blood test as today’s important task.
Watch it work

A morning in the clinic, in two minutes.

The day’s first critical result, the chart, a prescription checked against the patient, booking and the patient’s own view. Narrated, with captions.

Recorded from the Lunas demo, with invented patients.
A day in Lunas

From the first result to the last invoice.

Follow one morning’s critical result through to the evening at a clinic like yours. The patients are invented; the screens are real.

  1. Before the first patient

    Today shows what needs the doctor, in order. Overnight, a potassium of 5.9 came back for Margaret Okafor: it sits at the top, marked critical, with the other results behind it and the tasks and messages waiting. Every number is counted from the records underneath.

    Needs attention: a critical potassium of 5.9 for Margaret Okafor, a raised LDL for Tomás Herrera and an eGFR below range, each with Review result; beside them, five open tasks, three repeat prescriptions and one unread message.

  2. The chart, before she walks in

    One page. At the top, her allergy. Then three things to cover — the potassium, a blood pressure above target three visits running, kidney function drifting down — each beside the readings it came from. The repeat blood test is ordered from the same card.

    • “No known allergies” and “never asked” are shown as different things
    • Medicines, labs, imaging and care plans fold away, each saying what’s inside
    Margaret Okafor’s chart: an allergy to sulfonamide antibiotics, three points before the visit, and her blood pressure, HbA1c, kidney function and weight as trends.

  3. The consultation

    Dr Doe asks Margaret whether she is happy for the visit to be transcribed, and records her answer. The scribe transcribes as they talk and drafts the note when the visit ends, and every sentence links back to what was said. He checks it, edits it and signs it; nothing reaches her record before that.

    A doctor talking with a patient in a bright consultation room.

    Photo: cottonbro studio / Pexels

    Watch the scribe write a note

  4. A prescription, checked as it is typed

    He starts a new blood-pressure medicine. Lunas checks it against Margaret’s own allergies, the medicines already on her chart and her latest eGFR, and says what it checked. Had it found a stop, he could go past it only by recording why.

    • Cross-reactivity weighed by the reaction that was recorded
    • It records the prescription; sending it to a pharmacy (eRx) isn’t connected yet
    New prescription — Margaret OkaforIllustration
    Amlodipine 5 mg · each morning
    Checked against
    Allergies — sulfonamide antibiotics
    Current medicines — four on her chart
    Kidney function — eGFR 68, from the laboratory
    Recorded in the patient record · not sent to a pharmacy
    An illustration of a prescription being checked against the patient’s record.

  5. A video visit

    A knee review is by video. The call goes straight between the two devices, encrypted, and nothing is recorded. If the patient’s connection drops, the call reconnects, and the note waits beside it.

    • The patient joins from the portal, with no app to install
    • A relay carries the call on networks that block direct calls

  6. The repeat result comes back

    The repeat potassium arrives from the laboratory as an HL7 message. It is matched to Margaret by her record number, read against its range — 4.8, back where it should be — and filed. Had her identifiers disagreed, it would have waited for a person to match it instead.

    The laboratory results page: results arrive as HL7 v2, matched to the patient and filed, and one that cannot be matched to exactly one patient is held for a person; five results need review.

  7. Follow-up, without the phone tag

    Margaret’s portal showed the repeat blood test as today’s important task, in plain words. Her results are there with their units and usual range, and she books her overdue eye examination herself, from the clinic’s real diary.

    • Tasks open what they ask for: a test, a booking, a message
    • A cancelled booking frees the slot for the next person
    • Her balance is shown; paying online isn’t connected yet
    Margaret’s portal home, with today’s important task: a repeat potassium blood test before 3 pm.
    Her results explained in plain language, with units and the usual range.

  8. Referrals in, reports back

    For a specialist practice, every referral is followed from arrival to the report going back, with the clinicians who send them listed alongside. Letters and reports are searchable inside, not just by their titles.

    The referrals page: one new referral, one report due back, one urgent and one closed, and a pipeline from new referral through contacted, scheduled and report due to closed and sent.

  9. The money

    Invoices, payments and expenses in Australian dollars, with GST kept separate on every line. Recording a payment settles the invoice and writes the income in one step. Stock received and issued against patients feeds the cost of care — with the arithmetic shown.

    The finance page for the month: money in $38,310, money out $29,530, net $8,780, and $330 owed in one overdue invoice, with where the money went beneath.

  10. Handing over

    Before the lights go off, the handoff lists the results still waiting for review — written from the records, not from memory.

    Evening handoffBuilt from the results still waiting for review, for whoever is on tomorrow.
GP and specialist

The same record, shaped to the practice.

A general practice and a specialist rooms lean on different parts of the day. Both run on the same chart, results and money.

General practice

  • Care plans with goals, reviews and what’s still open
  • Repeat prescription requests, waiting for review on Today
  • Results and follow-up tasks that reach the patient’s portal
  • Video visits for the follow-ups that don’t need a room

Specialist rooms

  • Every referral followed from arrival to the report sent back
  • The clinicians who refer, and how long their reports take to go back
  • Letters and reports searchable inside, not just by title
  • Procedures and their stock costed against the patient
What a clinic runs on

Fourteen parts. One record.

Nothing here is a separate product. Each part reads and writes the same patients, staff and audit trail.

TodayWhat needs you, counted from the records.
Patients and the chartOne calm page per patient, allergies first.
ScheduleDay, week and month; in person and by video.
ResultsAn HL7 laboratory feed; doubtful matches held for a person.
PrescribingChecked against allergies, interactions and kidney function.
Notes and the scribeConsent first, a draft with its sources, and you sign.
Video visitsPeer to peer, encrypted, never recorded.
Messages and tasksPatients and the care team, beside the chart.
ReferralsFrom arrival to the report sent back.
DocumentsLetters and reports filed to the chart, searchable inside.
Patient portalTasks, booking, results explained and messages.
Finance and stockGST kept separate; the cost of care per patient.
ReportsEvery figure says how it was worked out.
Staff and rosteringCredentials checked before a shift is assigned.

Not connected yet: e-prescribing, Medicare and health-fund claiming, My Health Record, SMS reminders, secure messaging and laboratory e-ordering. What that means

Early access

When the internet drops, the clinic doesn’t.

Lunas Edge is a small server that runs Lunas inside the building and syncs when the line is back. Lunas Edge AI keeps consultation audio on site.

Meet Lunas Edge

Let’s look at your clinic’s day.

Tell us how your practice runs — the rooms, the people, the hours — and we’ll walk through it in Lunas with you.

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